October 17, 2019, 12:00 pm – 1:30 pm CT / 1:00 pm – 2:30 pm ET
A Perfect Storm: The Midcourse Correction for Patient Safety
Session Overview
John Nance, JD, the bestselling author of Why Hospitals Should Fly and Charting the Course: Launching Patient-Centric Healthcare, and global patient safety leader who has inspired us for years, will speak regarding new emerging issues impacting patient safety related to caregiver satisfaction. He will preview some of the very important topics that he will cover in his next book. A frequent international speaker and advisor to leading medical centers, John has terrific insights into emerging threats challenging our industry. The ABC commentator for safety, he is a former airline captain, holds a law degree, and is expert on ethics in corporate governance. His leadership experience makes him one of the best advisors to healthcare.
We offer these online webinars at no cost to our participants.
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Webinar Video, and Downloads
Webinar Video:
Click here to download the National Survey Results. 
Speaker Slide Set:
Click here to download the combined speakers’ slide set in PDF format – one (1) slide per page.
Click here to download the combined speakers’ slide set in PDF format – four (4) slides per page.
To view the file, click the desired link (please note: the files may take several minutes to download). To save to your hard drive, right click on the link and choose “Save Target As.” (In some browsers it might say “Save Link As.”)
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Date, Time, & Dial-in Information
October 17, 2019
- 01:00 PM to 2:30 PM Eastern Daylight Time
- 12:00 PM to 1:30 PM Central Daylight Time
- 11:00 AM to 12:30 PM Mountain Daylight Time
- 10:00 AM to 1:30 AM Pacific Daylight Time
Dial-in Info: Audio will be provided through your computer (VoIP) at no cost to you. If VoIP is not an option on your computer, you can use the following number to dial-in: 1-408-792-6300 Access code: 822 750 603#. If you use this dial-in number, you will be charged by your local phone company or long-distance provider for the call.
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CE Credit Information
Learning Objectives:
- Awareness: Participants will understand and be able to discuss important issues regarding caregiver satisfaction relating to patient and caregiver safety.
- Accountability: Participants will understand who may be accountable for responding to, and prioritizing, the opportunities for improvement related to caregiver satisfaction.
- Ability: Participants will learn about competencies important to improve caregiver satisfaction related to patient safety.
- Action: Participants will learn what actions they may need to take in order to improve caregiver satisfaction related to patient safety.
CE Participation Documentation
Texas Medical Institute of Technology, approved by the California Board of Registered Nursing, Provider Number 15996, will be issuing 1.5 contact hours for this webinar. TMIT is only providing nursing credit at this time.
To request a Participation Document, please click here.
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Related Resources
- National Quality Forum. Safe Practice 1: Culture of Safety Leadership Structures and Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at:
http://www.qualityforum.org/.
- National Quality Forum. Safe Practice 2: Culture Measurement, Feedback, and Intervention. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at
http://www.qualityforum.org/. - National Quality Forum. Safe Practice 3: Teamwork Training and Skill Building. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at
http://www.qualityforum.org/. - National Quality Forum. Safe Practice 4: Risks and Hazards. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at
http://www.qualityforum.org/. - National Quality Forum. Chapter 9: Opportunities for Patient and Family Involvement. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at
http://www.qualityforum.org/.
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Questions about the Webinar series or need technical assistance?
E-mail webinars@safetyleaders.org or call 512-473-2370 between 9:00 a.m. and 4:30 p.m. CT