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July 19, 2018, 12:00 pm – 1:30 pm CT / 1:00 pm – 2:30 pm ET

Healthcare Professional Burnout:
A Critical Caregiver & Patient Safety Issue

Session Overview

Professional Burnout is epidemic in Healthcare Professionals. It negatively impacts both caregivers and patients. Dr. Swensen will present an evidence-based and validated strategy to move from Burnout to Esprit de Corps. Esprit is camaraderie, passion, and engagement wrapped in loyalty to the mission…it recreates fulfillment and joy in practice. Esprit is the single most impactful leading indicator (within our control) of patient experience, outcomes and safety, and driver of organizational effectiveness.  Our second speaker, Nancy Conrad, the founder of the Conrad Foundation in honor of Pete Conrad, the astronaut and national hero who died the preventable death of a healthcare systems failure.  She will announce the 2018 Global Pete Conrad Patient Safety Award winners.

A  panel of patient advocates and experts will react to the presentations.

We offer these online webinars at no cost to our participants.

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Webinar Video, and Downloads

Click here to open the National Survey Results.  

Speaker Slide Set:

Click here to download the combined speakers’ slide set in PDF format – one (1) slide per page.  

To view the file, click the desired link (please note: the files may take several minutes to download). To save to your hard drive, right click on the link and choose “Save Target As.” (In some browsers it might say “Save Link As.”)

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Registration Information and CE Credit Information

 Register:  This webinar has completed.  Please see above video.

  When:  July 19, 2018   Time: 12:00 pm – 1:30 pm CT / 1:00 pm – 2:30 pm ET
We are accepting questions now that relate to the session topics. Please e-mail any questions related to the specific session to webinars@safetyleaders.org with the session title in the e-mail message header.

  • Questions about the Webinar series?
    E-mail webinars@safetyleaders.org or call 512-473-2370 between 9:00 a.m. and 4:30 p.m. CT.
  • Need technical assistance with registration? Call 512-457-7605 between 9:00 a.m. and 4:30 p.m. CT.

Learning Objectives:

  • Awareness:  Participants will understand and be able to discuss important issues regarding the caregiver burnout and its implications on patient and caregiver safety.
  • Accountability:  Participants will understand who may be accountable for responding to, and prioritizing, the opportunities for improvement related to caregiver burnout on patient and caregiver safety.
  • Ability:  Participants will learn about competencies important to reducing caregiver burnout and the impact on patient and caregiver safety.
  • Action:  Participants will learn what actions they may need to take in order to reduce caregiver burnout and its impact on patient safety and caregiver safety risk.

CE Participation Documentation

Texas Medical Institute of Technology, approved by the California Board of Registered Nursing, Provider Number 15996, will be issuing 1.5 contact hours for this webinar. TMIT is only providing nursing credit at this time.

To request a Participation Document, please click here.

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Session Speakers and Panelists

Stephen Swensen, MD, MMM, FACR
Stephen Swensen, MD, MMM, FACRFrom Burnout to Esprit de Corps
Bio
Nancy Conrad
Nancy Conrad2018 Global Pete Conrad Patient Safety Award
Bio
C. R. Denham, II, MD
C. R. Denham, II, MDIn the News and Recent Polling
Bio

Related Resources

  1. Physicians Are Human Too. July 18, 2018; Available at:  https://www.forbes.com/sites/physiciansfoundation/2018/07/18/physicians-are-human-too/#153cc98f4a29   
  2. Sick as a Doc? Doctors Are Burning Out — and It’s Serious. October 31, 2017; Available at:  https://www.nbcnews.com/better/health/sick-doc-cases-doctor-burnouts-are-rise-it-s-serious-ncna815936  
  3. Easing Burnout for Health Care Providers. Nov 2, 2017; Available at:  https://www.usnews.com/news/healthcare-of-tomorrow/articles/2017-11-02/easing-burnout-for-health-care-providers  
  4. Medical errors may stem more from physician burnout than unsafe health care settings. July 8, 2018; Available at:  http://med.stanford.edu/news/all-news/2018/07/medical-errors-may-stem-more-from-physician-burnout.html  
  5. Physician Burnout, Well-being, and Work Unit Safety Grades in Relationship to Reported Medical Errors. May 14, 2018; Available at:  https://www.mayoclinicproceedings.org/article/S0025-6196(18)30372-0/fulltext  
  6. National Quality Forum. Safe Practice 1: Culture of Safety Leadership Structures and Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at: http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.   
  7. National Quality Forum. Safe Practice 2: Culture Measurement, Feedback, and Intervention. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.   
  8. National Quality Forum. Safe Practice 3: Teamwork Training and Skill Building. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.   
  9. National Quality Forum. Safe Practice 4: Risks and Hazards. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.   
  10. National Quality Forum. Safe Practice 18: Pharmacist Leadership Structures and Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.   
  11. National Quality Forum. Chapter 9: Opportunities for Patient and Family Involvement. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%E2%80%93_2010_Update.aspx.   

In the News

  1. Fentanyl-related deaths double in six months; US government takes some action. July 12, 2018;   Available here:  https://www.cnn.com/2018/07/12/health/fentanyl-opioid-deaths/index.html?no-st=1531485610  
  2. Vital Signs: Overdoses of Prescription Opioid Pain Relievers — United States, 1999—2008. November 4, 2011;   Available here:  https://www.cdc.gov/mmwr/preview/mmwrhtml/mm6043a4.htm  
  3. A Restaurant Takes On the Opioid Crisis, One Worker at a Time. July 10, 2018; Available here:  https://www.nytimes.com/2018/07/10/dining/addiction-recovery-restaurant-dv8-kitchen-kentucky.html