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February 15, 2018, 12:00 pm – 1:30 pm CT / 1:00 pm – 2:30 pm ET

Just Culture – Voices from the Frontline  

Session Overview

David Marx, JD, is a true pioneer in the internationally recognized safety practice of Just Culture. He spoke to our audience in December of 2017 and when we surveyed them, we received an extraordinary response requesting more speakers addressing implementation at the frontline.  Our webinar this month fulfills that desire with frontline leaders who will talk about the practical issues of adoption. David Marx draws on experience that spans more than two decades of examining laws, regulations, and industry practices to help lawmakers, regulatory authorities, and organizational leaders fulfill their responsibilities to produce safer outcomes. His colleagues and our reactor panel will explore the drill down issues of adopting and sustaining a truly just culture.

We offer these online webinars at no cost to our participants.

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Preview Video, Webinar Video, and Downloads

Preview Video

Webinar Video

Click here to download the National Survey Results.   

Speaker Slide Set:

Click here to download the combined speakers’ slide set in PDF format – one (1) slide per page.  

To view the file, click the desired link (please note: the files may take several minutes to download). To save to your hard drive, right click on the link and choose “Save Target As.” (In some browsers it might say “Save Link As.”)

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Registration Information and CE Credit Information

 Register:
This webinar has previously aired.

  When:  February 15, 2018   Time: 12:00 pm – 1:30 pm CT / 1:00 pm – 2:30 pm ET
We are accepting questions now that relate to the session topics. Please e-mail any questions related to the specific session to webinars@safetyleaders.org with the session title in the e-mail message header.

  • Questions about the Webinar series?
    E-mail webinars@safetyleaders.org or call 512-473-2370 between 9:00 a.m. and 4:30 p.m. CT.
  • Need technical assistance with registration? Call 512-457-7605 between 9:00 a.m. and 4:30 p.m. CT.

Learning Objectives:

  • Awareness:  Participants will understand the drill down tactical issues of adopting the principles of Just Culture.
  • Accountability:  Participants will understand who may be accountable for implementing the principles of Just Culture.
  • Ability:  Participants will learn about competencies important to initiating and institutionalizing Just Culture programs from frontline leaders.
  • Action:  Participants will learn what actions they may need to adopt the principles of Just Culture.

CE Participation Documentation

Texas Medical Institute of Technology, approved by the California Board of Registered Nursing, Provider Number 15996, will be issuing 1.5 contact hours for this webinar. TMIT is only providing nursing credit at this time.

To request a Participation Document, please click here.

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Session Speakers and Panelists

David Marx, JD
David Marx, JDImplementing a Just Culture
Bio
Alan J. Forster, MD, FRCPC, MSc
Alan J. Forster, MD, FRCPC, MScJust Culture: The Ottawa Hospital Experience
Bio
Sandy Coletta, FACHE
Sandy Coletta, FACHEJust Culture: A CEO Perspective
Bio
C. R. Denham, II, MD
C. R. Denham, II, MDIn the News and Recent Polling
Bio
Dan Ford, LFACHE
Dan Ford, LFACHEDiscussion and Reaction to Presentations AND the Voice of Patient and Family
Bio

Related Resources

  1. Coletta S. The Owl Approach to Storytelling: Lead with Your Life.  Available at: www.theowlapproach.com  
  2. Ford D.  An Unflinching Look at Medical Errors Promotes Patient-Centered Design.   RCAsDorlandHealthcip_reprint_1213_QualitySafety_DanFord  
  3. They’re convenient, but texted orders put patient safety at risk. APHA. 2018 Feb 6.
    Available at: http://www.pharmacist.com/article/they-re-convenient-texted-orders-put-patient-safety-risk-0   
  4. Castellucci M. Joint Commission advises hospitals to help staff after traumatic events. Modern Healthcare. 2018 Jan 31.
    Available at: http://www.modernhealthcare.com/article/20180131/NEWS/180139979    
  5. Cision PR Newswire. Improving Patient Safety and Reducing Alarm Fatigue. Cision. 2018 Feb 1.
    Available at: https://www.prnewswire.com/news-releases/improving-patient-safety-and-reducing-alarm-fatigue-300589846.html  
  6. New website informs about the quality of care at Michigan hospitals. Fox TV6. 2018 Jan 16.
    Available at: http://www.uppermichiganssource.com/content/news/New-website-informs-about-the-quality-of-care-at-Michigan-hospitals-469538963.html   
  7. Sanborn BJ. Superbugs breeding in hospital plumbing put patients at risk. Healthcare Finance. 2018 Feb 9.
    Available at: http://www.healthcarefinancenews.com/news/superbugs-breeding-hospital-plumbing-put-patients-risk   
  8. Staff. Minor errors can lead to fatal consequences. Medical Life Sciences NEWS. 2018 Feb 6.
    Available at: https://www.news-medical.net/news/20180206/Minor-errors-can-lead-to-fatal-consequences.aspx   
  9. National Quality Forum. Safe Practice 1: Culture of Safety Leadership Structures and Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at: http://www.qualityforum.org/   
  10. National Quality Forum. Safe Practice 2: Culture Measurement, Feedback, and Intervention. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/.   
  11. National Quality Forum. Safe Practice 3: Teamwork Training and Skill Building. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/.   
  12. National Quality Forum. Safe Practice 4: Risks and Hazards. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/.   
  13. National Quality Forum. Safe Practice 18: Pharmacist Leadership Structures and Systems. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/.   
  14. National Quality Forum. Chapter 9: Opportunities for Patient and Family Involvement. IN: Safe Practices for Better Healthcare – 2010 Update: A Consensus Report. Washington, DC: National Quality Forum; 2010. Available at http://www.qualityforum.org/.   

In the News

  1. Zimmerman B. 10 states with the most fatal opioid overdoses – Ohio tops list. Becker’s Hospital Review. 2018 Feb 2.
    Available at: https://www.beckershospitalreview.com/opioids/10-states-with-the-most-fatal-opioid-overdoses-ohio-tops-list.html  
  2. Lovgreen T. New app turns bystanders into potential lifesavers. CBC News. 2018 Jan 31.
    Available at: http://www.cbc.ca/news/canada/british-columbia/cpr-app-life-saving-opportunity-1.4513249   
  3. ECRI Institute. 2018 Top 10 Hospital C-Suite Watch List. ECRI Institute. 2018 Feb 14.
    Available at: https://www.ecri.org/Pages/2018_Watch_List.aspx  
  4. Feinstein KW. Medicaid fraud is helping drive opioid crisis, new GOP congressional report suggests. Pittsburgh Post Gazette. 2018 Feb 10.
    Available at: http://www.post-gazette.com/opinion/Op-Ed/2018/02/11/Amazon-please-deliver-Health-Care-Prime/stories/201802110030   
  5. McKay T. Purdue Pharmaceuticals Says It Will Stop the Aggressive Opioid Marketing That Made It Billions. 2018 Feb 10.
    Available at: https://gizmodo.com/purdue-pharmaceuticals-says-it-will-stop-the-aggressive-1822901924