StarIndex® – Understanding Healthcare Performance
StarIndex® is a secured access members only website featuring technology and a software platform that aggregates quality, financial, clinical, process, and patient-centered and caregiver-centered measures, as well as publicly reported scorecards of healthcare organizations with respect to hospital business management practices. It then presents the results through web-based reports. StarIndex uses a proprietary algorithm to assess and weight the relative value of each measure and scorecard in terms of quality and patient safety towards a global score called a StarScore®. StarScore is a website provider that reports the actual and expected performance with respect to consumer services of healthcare organizations, across the dimensions of high-performance quality care, sustainability, trust, transparency, accountability, reliability, and risk. The StarScores of organizations are presented in the StarIndex framework, which allows relative comparisons among organizations according to size and region.
An organization with a StarScore of 5 out of 5 stars is considered to be a best-achievable performer on quality and patient safety for its size and region. An organization with a StarScore of 0 stars is considered to be performing below acceptable standards, and would be considered unsafe for patients and their caregivers.
In addition, StarIndex provides services to all healthcare value-chain stakeholders through its software as a service platform (SaaS):
- For Providers: Provider organizations can use its SaaS platform and toolsets to self-assess and obtain a detailed gap analysis that identifies opportunities for improvement to increase their StarScore across dimensions of healthcare, benefits programs, employee productivity, and risk management.
- For Suppliers: Supplier organizations can use StarIndex to identify potential customers that need solutions to improve their performance
- For Payers and Consumers: Payers and consumers can generate reports comparing performance of organizations across high-performance quality care, sustainability, trust, transparency, accountability, reliability, and risk, to help them make decisions in choosing a provider for certain services.
StarIndex allows all healthcare stakeholders to make the best informed choices about healthcare issues, and to provide patients, families, and caregivers with the right information, at the right time, to receive and deliver the best care for any geographic location.
To sign up for the StarIndex Secure Website service to aggregate and determine the impact of certain medical practices and solutions on patients, enter your details here.
If you are also interested in becoming a member of our StarScore team which allows you to input your data and self assess your place in the healthcare value chain, identify potential customers or compare organizational performance, enter your details here.