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High Performance Quality Improvement: A Four-Part Webinar Series

Building on the momentum from a recent public meeting, "Sparking innovation, igniting action, lighting the way to tomorrow's healthcare," hosted by the Centers for Medicare & Medicaid Services (CMS) for Quality Improvement Organizations (QIOs) and the End-Stage Renal Disease Network, this four-part webinar series offers step-by-step guidance to engage major stakeholders of the healthcare value chain. Hospital-Acquired Conditions (HACs), reduction of hospital readmissions, and high-impact patient safety areas important to value-based purchasing programs will be covered. This complementary series of webinars will give quality leaders the tools they need to move the needle in terms of reducing HACs, saving lives, and saving money. To view speeches of CMS and TMIT invited speakers from the CMS program of November 30 through December 3, 2010, click here.



Engaging, Activating, and Partnering with Purchasers as Performance Partners

Four-Part Webinar Series
 Session Overview

We need to learn the lessons of other industries – private and government purchasers need to be seen as partners in performance rather than opponents in payment. They have enormous insights into our world of delivering care.

  • Learn from practical examples of successful partnering with purchasers.
  • Understand how to address real world barriers of conflicts of interest.
  • Hear from purchasers, hospital associations, and supplier companies that have partnered together to save lives AND money.

Webinar Video and Downloads

To download a complete version of the transcript of the webinar, click here.  

Speaker Slide Sets:

To view the file, click the desired link (please note: the files may take several minutes to download). To save to your hard drive, right click on the link and choose "Save Target As." (In some browsers it might say "Save Link As.")

Click here to download the combined speakers' slide set in PDF format.  

The slide set could take several minutes to download.

Related Resources:
Partnership for Patients: Better Care, Lower Costs    for more information and how to join the program.
Registration Information and CE Credit Information:
Click here to register for this Webinar.

 When:  April 21, 2011, Time: 1:00 p.m.-2:30 p.m. ET
We are accepting questions now that relate to the session topics. Please e-mail any questions related to the specific session to help@safetyleaders.org with the session title in the e-mail message header.
  • Questions about the Webinar series?
    E-mail help@safetyleaders.org or call
    512-457-7676 between 9:00 a.m. and 4:30 p.m. CT.
  • Need technical assistance with registration? Call 512-457-7605 between 9:00 a.m. and 4:30 p.m. CT.
Learning Objectives
  • Be able to cite and apply practical principles of partnering with public and private healthcare purchasers, including employers.
  • Understand the real world trust and barriers, and conflicts of interest that must be considered in partnering relationships.
  • Describe current goals of purchasers and employers to reduce healthcare harm and the cost it generates.

CE Participation Documentation
For CE credit information, please click here.

Charles Denham, MD
Welcome and Safe Practice Overview

Charles R. Denham, MD, is the founder and the chairman of Texas Medical Institute of Technology (TMIT), a non-profit medical research organization dedicated to driving adoption of clinical solutions in patient safety and healthcare performance improvement.

 Patient Safety Advocate:
Dan Ford, MBA
The Voice of the Patient and Family

Dan Ford, MBA, is a Vice President of Furst Group, a healthcare executive search firm; a patient advocate; a member of ISMP's Board of Directors; a former member of NQF's Patient Safety Committee; and a former member of patient safety, quality, patient- and family-centered care committees of AzHHA, CHN and APIPS in Arizona, and CHP, IHI, and The Joint Commission nationally.

 Session Panelists
Joseph McCannon
Moving to Partnering on Value

Joseph McCannon is Senior Advisor to the Administrator and Group Director of Learning and Diffusion in the Innovation Center at the Centers for Medicare & Medicaid Services. Prior to this, he was Vice President and a faculty member on dissemination and large-scale improvement at the Institute for Healthcare Improvement (IHI).

Paul E. McGann, MD
A Message From the CMO of CMS: We CAN Partner in Quality

Paul E. McGann, MD, is a board-certified internist and geriatrician. He holds a bachelor's degree in Chemistry and a master's degree in Biology from MIT. He received an MD degree from McGill University in Montreal in 1981.

Dennis Wagner, MPA
Public and Private Teaming of Purchasers (Pre-recorded)

Dennis Wagner, MPA, is currently serving as the Acting Director, Office of Clinical Standards and Quality for the Centers for Medicare & Medicaid Services (CMS). He is a senior advisor to the CMS Administrator and senior leadership at CMS.

Allan Korn, MD
Message From the Blues (Pre-recorded)

Allan Korn, MD, is Chief Medical Officer, Medical Director, and Senior Vice President for Clinical Affairs for the Blue Cross and Blue Shield Association (BCBSA), a national federation of 39 independent companies which cover more than 100 million people.

Michael Critelli, JD
High Performance Partnering with Employers

Michael Critelli, JD, recently retired as Chairman of Pitney Bowes Inc. after a 30-year career in which he distinguished himself as an industry leader, an inventor, and a transformative company leader. He is also an advocate and thought leader for employer-based health programs, transportation and environmental sustainability solutions, and diversity initiatives. Mike is seeking to maximize health promotion potential through employer-based health programs.

Robert Chapman
Empowered Leadership

Robert Chapman, MBA, received a BS in Accounting from Indiana University in 1967 and an MBA from the University of Michigan in 1968. He joined Barry-Wehmiller from Price-Waterhouse in 1969 and spent six years in a self-created leadership development program that gave him hands-on experience in every discipline. He became Chairman of the Board and Chief Executive Officer in 1975 upon his father's death.

Charles Denham, MD
Selling Value-Based Healthcare: Safety First

Charles R. Denham, MD, is the founder and the chairman of Texas Medical Institute of Technology (TMIT), a non-profit medical research organization dedicated to driving adoption of clinical solutions in patient safety and healthcare performance improvement.

 Reactor Panel:
Christine Izui
Reaction to Presentations

Christine Izui is the Executive Director of Quality Initiatives in the Office of Clinical Affairs division of the Blue Cross and Blue Shield Association. In this capacity she represents BCBS Plans' viewpoint on many quality-related committees; provides leadership for national hospital and physician quality improvement initiatives; and oversees the Distinctively Blue educational conferences and Distinctively Blue Awards program.

Marc H. Bennett
Reaction to Presentations

Marc H. Bennett is President and Chief Executive Officer at HealthInsight, a private, non-profit healthcare improvement company. HealthInsight is a Regional Health Improvement Collaborative (RHIC) operating in Utah, Nevada, and New Mexico. The organization holds the Medicare quality improvement organization (QIO) contracts for all three states.


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