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CTR: High Reliability
This E-CTR describes how applying high reliability principles to the risky environment of aircraft carriers has dramatically impacted the number of accidents. These same principles are being employed in other environments and industries with similar results. Click here to view CTR |
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CTR: Disney Values
We have a lot to learn about values from Walt Disney. By rank ordering the business values for his theme parks, he empowered every employee to know just what to do in any situation. Click here to view CTR |
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CTR: Do you have to be french to make an impression?
Dr. Thrall is one of our nation's foremost thought leaders in Radiology. During an interview we were conducting regarding the heroes of patient safety, he related an incredibly powerful and beautiful metaphor shared by a patient transporter at a graduation ceremony at Massachusetts General Hospital. Not only is the metaphor of great impact, but the impression it left on Dr. Thrall reflects the commitment and depth of caring that the great physicians in our country share. Click here to view CTR |
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CTR: Boeing: A Pay-For-Performance Example
One of the best examples of Pay-For-Performance is Boeing. There is no more direct line of sight Pay-For-Performance program than handing the decision making to the consumers. Click here to view CTR |
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CTR: Values and Leadership
Leadership gurus Ann Rhoades and Jim Collins discuss how values and workforce are the REAL drivers of economic performance. These decisions start at the top with the leaders. Click here to view CTR |
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