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Briefing: A Conversation with David Hunt, M.D.
Dr. Hunt is a Medical Officer at the Centers for Medicare & Medicaid Services (CMS). He speaks on critical issues such as hospital acquired infections and identification and mitigaiton of risks and hazards.
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Briefing: A Conversation with Doug Bonacum
Doug Bonacum is the Vice President of Safety Management at Kaiser Permanente. He addresses issues such as adverse events, closing loops in healthcare, and leadership.
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Briefing: A Conversation with James Battles
James Battles is a Senior Service Fellow for Patient Safety at the Agency for Healthcare Research and Quality (AHRQ). He speaks on issues regarding the failure of the Titanic and it's similiarities to healthcare.
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Briefing: A Conversation with Tom Gallagher, M.D.
Dr. Gallagher is an Attending Physician General Internal Medicine Clinic at the University of Washington Medical Center. Dr. Gallagher discusses the elements of disclosure and communication issues.
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Briefing: A Conversation with Carol Haraden, PhD.
Dr. Haraden is the Vice President of the Institute for Healthcare Improvement (IHI). She addresses issues such as evidence for action, frontline leadership, and harmonization.
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Briefing: A Conversation with Terri Simmonds, R.N., BSM, BCSQ
Terri Simmonds is the Director of Patient Safety and Critical Care at the Institute for Healthcare Improvement (IHI). She speaks of the critical success factor of rapid response teams and gives a message to the frontline.
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Briefing: A Conversation with Christopher Queram
Christopher Queram assumed his position as Chief Executive Officer of the Employer Health Care Alliance Cooperative (The Alliance), in Madison, Wisconsin, in June 1993. The Alliance, a non-profit cooperative formed by Dane County employers in 1990, partners employers and providers in an effort to improve the cost and quality of the health care system.
Christopher speaks on issues such as patient safety and quality, leadership, Pay-For-Peformance, disclosure/transparency, and aligning of standards.
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Briefing: A Conversation with Jim Bagian, M.D.
Dr. Bagian is the Director of the National Center for Patient Safety,
Veterans Health Administration, U.S. Department of Veterans Affairs. Dr. Bagian discusses safety and communication issues, 4A's, and tools from other industries.
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Briefing: A Conversation with Carolyn Clancy, M.D.
Dr. Clancy is the Director of the Agency for Healthcare Research and Quality (AHRQ). Dr. Clancy speaks on critical issues such as quality and safety, workforce, communication, and culture.
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Briefing: A Conversation with Dennis O'Leary, M.D.
Dr. O'Leary is the President of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Dr. O'Leary addresses issues such as communication, cross-walking, leading by example, and JCAHO vision.
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Briefing: A Conversation with Kenneth W. Kizer, M.D. MPH
Dr. Kenneth Kizer is the former President and CEO of the National Quality Forum (NQF).
Dr. Kizer speaks about the excitement of Pay-For-Performance as well as the
4 A's Awareness, Accountability, Ability, and Action, at the National Quality
Forum Pay-For-Performance Meeting
on March 1, 2005 in Washington, D.C.
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Briefing: A Conversation with Nancy Foster
A former leader at AHRQ, Nancy Foster is Senior Associate Director of Health Policy at the American Hospital Association. In 2002, AHA established a landmark partnership with the AAMC and FAH to endorse the use of ten initial quality measures designed by the AHRQ and endorsed by the National Quality Forum as part of a Voluntary Hospital Consensus measure set that were selected by the Centers for Medicare and Medicaid Services (CMS) in an initial pay-for-performance project. The name of that project has recently been changed from National Voluntary Hospital Quality Initiative (NVHQI) to the Hospital Quality Alliance: Improving Care through Information (HQA).
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Briefing: A Conversation with John Whittington, M.D.
John Whittington, M.D. is the Coordinator for Clinical Effectiveness and Clinical Informatics
and the Corporate Patient Safety Officer for the Order of Saint Francis Healthcare System (OSF).
In his role as the Patient Safety Officer, Dr. Whittington facilitates change processes and system
improvements that impact patient safety across the entire health system.
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Briefing: A Conversation with Richard Davidson
Richard Davidson has been president of the American Hospital Association (AHA) since
July 1991. He came to the AHA after 22 years as president of the Maryland Hospital
Association. He earned his bachelor's and master's degrees in education from West
Chester University and Temple University, respectively, both in Pennsylvania, and a
doctorate in education from Washington, D.C.'s George Washington University.
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Briefing: A Conversation with Gail Nielsen
Gail Nielsen is the Patient Safety Administrator for the Iowa Health System. In this position
she is responsible for a 10-hospital collaborative patient safety improvement effort that is
changing culture to improve patient safety and spreading successful interventions across
system hospitals.
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Briefing: A Conversation with Julie Morath
Ms. Morath is Chief Operating Officer for Children's Hospitals and Clinics in Minneapolis
and St. Paul, MN. She participated in Harvard Executive Sessions on Medical Accident
and Patient Safety and was an appointed Fellow to the Salzburg Seminars on Patient Safety.
The focus of her work has been on leadership, cultural change and organizational alignment
to create high reliability in health care.
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Briefing: A Conversation with Michael Leonard
Michael Leonard is director of Patient Safety for Kaiser Permanente Colorado, and the
physician leader for Patient Safety for Kaiser nationally. A practicing anesthesiologist
with the Colorado Permanente Medical Group, Dr. Leonard is actively involved in patient
safety issues and the application of teamwork and communication training into the
medical domain.
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Briefing: A Conversation with Ramin Khorasani, M.D.
Ramin Khorasani, M.D., is director of the Information Management Division, Department of Radiology,
Brigham and Women's Hospital, Boston, and a Decisions in Imaging Economics editorial advisory
board member.
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Briefing: 100,000 Lives Campaign "Some is Not a Number...Soon is Not a Time"
Dr. Berwick launches a campaign to engage 1,600 hospitals to save 100,000 preventable deaths
by employing six performance improvement efforts.
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Briefing: A Conversation with Lucian Leape, M.D. Dr. Lucian Leape, Adjunct Professor at Harvard School of Public Health, speaks about the status of healthcare five years after the Institute of Medicine(IOM) Report, To Err Is Human, and what hospitals are doing now to raise the level of patient safety.
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Breaking News in Pay-4-Performance: Dr. Mark McClellan shares his vision for patient safety and Pay-4-Performance with CEOs,
doctors, and nurses. His message is clear: P-4-P
and Patient Safety are major priorities to CMS and will be very important to the
viability of hospitals in the future.
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Be Careful What you Wish For: Dr. Gregg Meyer, Medical Director
of the Massachusetts General Physicians Organization, as both an original architect
of the NQF Safe Practices development effort as a leader at AHRQ, and now
a leader of providers responding to the Leapfrog NQF Safe Practices survey,
he shares great insights as to the value of using such programs to drive the
safety and quality of your institution.
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Communicating the Business Case to the "C-Suite": Dr. Chris Olivia is
both a physician and very successful hospital CEO who provides terrific
insights as to how to communicate the value proposition of quality and
safety initiatives to CEOs for funding. These video clip segments will be
tremendously helpful to hospital leaders and quality champions.
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The No Outcome No Income Tsunami: Dr. Charles Denham, Chairman of TMIT,
tells the background story of the Pay-For-Performance movement. He tells
how hospitals can survive by focusing on quality, patient safety, and by
becoming high reliability performance organizations.
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When An Error Happens - You Can Do 3 Things: Nancy Conrad, the widow of astronaut
Pete Conrad, who died the preventable death of a systems failure, shares how to
communicate with the family when a catastrophic error happens. Her personal story
drives home the critical importance of being patient-centered and the importance of
how we treat patient families.
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If I Could Talk to a Trustee or CEO: Sue Sheridan, a consumer advocate whose family
experienced two catastrophic errors leading to a death and permanent disability, shares a
powerful message to the entire healthcare team. She speaks to trustees, CEOs, doctors,
and the rest of the healthcare team. She demonstrates what a consumer can really do to
help our system.
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Heartland Takes A Bet On Quality: Lowel Kruse, CEO of Heartland Health, recounts the journey that he and his
staff undertook to transform their institution from a production-based to a patient-centered model and focusing on quality and
patient safety as a key performance metric. The result was a dramatic financial turn around from multi-million dollar annual
losses to profitability. St. Joseph has now become a benchmark for mainstream institutions both for its quality programs but also
its extensive community outreach programs.
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Do You Have to be French to Make an Impression: Dr. Jim Thrall,
Chairman of Radiology at Massachusetts General, captures the essence
of patient centeredness as he shares a powerful story of a
patient porter.
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Turning Barriers into Accelerators: Dr. Charles Denham, Chairman of TMIT, shares how to turn
the barriers of Awareness, Accountability, Ability, and Action into accelerators of
performance improvement. The 4 A Adoption model used by TMIT to design and implement
the Leapfrog Safe Practices Program, is described as an example of turning our greatest
barriers into accelerators.
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